Smart Routing for Telecom
Heksagon’s Smart Routing Solution empowers telecom operators with real-time routing intelligence and automated switch configuration. Built for speed, precision, and profitability, helps you eliminate manual processes, prevent routing faults, and ensure instant adaptation to traffic and quality changes.
Embrace Automation. End Manual Routing Updates.
Manual routing changes slow down operations and introduce costly errors. In a market where traffic patterns shift by the minute, static routing is no longer sustainable.
Heksagon’s Smart Routing lets you automate the entire process, applying changes instantly and reconciling switch configurations without human intervention. Leave complexities behind you. Embrace automation and keep your network agile and error-free.
Real-Time Routing
Take control of your network in real time. Instantly adapt routing decisions to live traffic conditions and quality metrics, ensuring optimal cost, performance, and compliance.
Switch Automation
Eliminate complexity from your operations. Automate switch configurations and intelligently manage trunk group topologies, so your teams spend less time on manual tasks and more time driving network efficiency and profitability.
Heksagon Smart Routing Benefits
Keep your network agile, profitable, and reliable. React to traffic changes in real time, enforce cost controls at the call level, and guarantee QoS with automated rerouting. Simplify complex operations and let your teams focus on growth, not manual tasks.
Accelerate Network Agility
React to market and traffic changes in real time. Instantly apply routing updates and switch configurations. Keep your network responsive and competitive.
Protect Margins and Revenue
Proactively stop cherry-picking and negative margins. Enforce profitability rules at the single-call level and maintain full control over cost optimization.
Guarantee Quality of Service
Maintain optimal QoS and customer experience. Detect ASR drops and reroute traffic automatically for consistent service quality across interconnects.
Simplify Complex Operations
Forget manual processes. Automate trunk group management and routing logic across multiple switches. Let your teams focus on strategic priorities.
Heksagon Smart Routing Features
Heksagon Smart Routing Solution isn’t just a set of tools, it’s a complete automation framework designed to help telecom operators eliminate manual complexity, optimize costs, and guarantee quality at scale. As a part of our Routing and Interconnect Suite, its each feature is engineered to solve real operational challenges and deliver measurable business impact.
Instant Routing
Adapt instantly to network conditions. Apply dynamic routing changes based on live traffic and quality metrics, ensuring optimal cost and performance without delays.
Automated Switching
Eliminate manual configuration challenges. Automate switch updates and intelligently manage trunk group topologies to prevent routing faults and reduce operational risk.
Unlimited Routing Combinations
Scale without limits. Support millions of routing combinations across national and international networks, giving you full flexibility to meet evolving business needs.
Multi-Protocol Compatibility
Integrate seamlessly. Connect with all major network interfaces: SIP, CAMEL, ISC SIP, without costly custom development or infrastructure changes.
Quality Monitoring & Auto-Correction
Guarantee QoS proactively. Detect ASR drops and reroute traffic automatically to maintain service quality and customer satisfaction.
Analytics & Reporting
Turn data into decisions. Access real-time dashboards and detailed reports for routing performance, compliance, and operational insights.
Flexible Deployment Options
Deploy on your terms. Scale across multiple switches, regions, and time zones with proven architecture designed for high-volume telecom environments.
How Heksagon Smart Routing Works
Smart Routing combines real-time intelligence with zero-touch automation to deliver a fully adaptive routing ecosystem. At its core, two powerful engines work together. Real-Time Routing ensures immediate application of routing changes based on live traffic and quality metrics, while enforcing margin protection and reacting instantly to QoS drops. On the other hand, Automated Switch Interface reconciles commercial routing with technical configurations, intelligently processes trunk group topologies, and prevents routing faults across any network architecture.
| Challenges | Heksagon Solutions |
|
Manual processes Time-consuming, error-prone, and costly to maintain |
Full automation of interconnect processes Eliminates manual work, reduces errors, and saves time |
|
Complex pricing structures Multiple layers, commitments, and exceptions create operational burden |
Cost optimization by design Advanced LCR, margin protection, and smart pricing keep profitability under control |
|
Dynamic and fast-changing routing Requires instant adaptation to traffic and market conditions |
Agile response to market changes Rapid adaptation to new demands, interconnect scenarios and regulations |
|
Regulatory compliance issues Constant need to align with local and international telecom rules |
Real-time, always-on operation 24/7 intelligence ensures continuous quality, compliance, and revenue protection |
|
Profitability risks Edge cases like cherry-picking and negative margins threaten revenue stability |
Margin protection and commitment control Embedded directly into the routing logic, ensuring every decision aligns with profitability targets. |
Frequently Asked Questions
How does Smart Routing maintain synchronization between commercial and technical routing?
The system continuously reconciles commercial routing logic with live switch configurations, ensuring that every applied route matches both business rules and technical topology.
What protocols and interfaces are supported for real-time routing updates?
Heksagon Smart Routing integrates seamlessly with SIP, CAMEL, ISC SIP, and other core network protocols, enabling direct interaction with multiple switch types without custom adapters.
How does the solution prevent routing anomalies like loopbacks or misroutes?
By applying intelligent trunk group topology processing and automated validation before deployment, Smart Routing eliminates configuration errors that typically cause routing faults.
Can the platform enforce per-call margin and commitment rules dynamically?
Yes. Every routing decision is validated against margin thresholds and contractual commitments in real time, ensuring profitability and compliance down to the single-call level.
How does Smart Routing respond to sudden QoS degradation?
The system monitors KPIs such as ASR and ACD continuously. When thresholds are breached, it triggers immediate rerouting to maintain service quality without manual intervention.
How does Smart Routing differ from competitors' solutions?
Unlike competitors requiring full switch updates for routing changes, Heksagon updates only affected routes. The platform supports unlimited routing combinations (12M+), which is far more than typical hardware-constrained models. Our Real-time deployment applies changes immediately, not in scheduled batches, and our comprehensive margin protection operates at the single-call level.
Let's Get in Touch!
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