Heksagon Roaming Management Solution

Reduce manual TAP processing and simplify settlement operations. Automate roaming agreements, TAP/NRTRDE exchange, bilateral settlements, and RAP corrections while maintaining transparency across partner relationships.

Simplify and Accelerate Collaboration Among Roaming Partners

Managing roaming operations requires handling TAP3/RAP files, TADIG codes, traffic thresholds, seasonal fluctuations, and multi-party agreements. Manual processes slow settlement cycles and increase the risk of financial discrepancies.

With Heksagon’s Roaming Management Solution, you can streamline these workflows end-to-end. Automate agreement setup, TAPIN/TAPOUT exchange, NRTRDE processing, validation, settlement, forecasting, and RAPIN/RAPOUT corrections. Natively support tiered rates, commitments, and SoP (Sign-of-Proof) models, ensuring accuracy regardless of complexity.

Heksagon Roaming Management Features

Heksagon transforms roaming rating and settlement into an automated, reliable, and auditable workflow covering inbound, outbound, and bilateral relationships.

Comprehensive Agreement Management

  • Flexible Agreement Types: Configure single-rate, tiered/threshold-based, commitment agreements, and balanced or unbalanced bilateral models. SoP (Sign-of-Proof) can be defined per service or as a common rate.
  • Per-Service Rules: Set pricing and increments for voice (MOC/MTC), SMS (MO/MT), and data. Apply service-specific rate units (seconds, messages, MB/GB).
  • Regional & Group Agreements: Define terms for individual partners, regions, or multi-operator groups by associating multiple TAP/TADIG codes with one commercial entity. Select a settlement currency at group level when needed.

TAP/RAP/NRTRDE Processing

  • Automated File Exchange: Generate TAPOUT files on configurable schedules (typically daily) using TADIG-compliant naming. Exchange files with partners or clearing houses via FTP/SFTP or configured APIs. Import TAPIN files automatically on arrival.
  • Validation & Reconciliation: Perform structural and logical validation of TAP files, detect missing mandatory fields, flag duplicates or abnormal events, and reconcile partner TAPIN data with own mediation records. Exceptions route to dispute and RAP workflows.
  • RAPIN/RAPOUT Handling: Import RAPIN corrections, reprocess affected records, and generate RAPOUT files when adjustments are required.
  • NRTRDE Integration: Process NRTRDE reports from clearing houses, reconcile totals with TAP traffic, and highlight mismatches requiring investigation.

Advanced Settlement Intelligence

  • Accurate Pricing & Threshold Handling: Apply tiered rates automatically as thresholds are reached. Enable back-to-first-tier logic when required by agreement. Manage commitment fulfillment and under/over-delivery conditions.
  • SoP Settlement Support: Configure SoP rules per service or at agreement level. Settlement logic calculates final payable/receivable amounts based on actual traffic and SoP values in one or both directions.
  • Forecasting & Planning: Forecast expected settlement amounts using trends and historical weighting. Track monthly accruals for annual commitments and compare projected vs. actual usage to identify potential risks early.

How Heksagon Roaming Management Works

Heksagon acts as the roaming settlement engine automating partner management, agreement rating, TAP/NRTRDE processing, reconciliation, and financial settlement while maintaining full auditability.

Agreement Configuration & Partner Management

  • Maintain partner master data including TADIG codes, contact information, IMSI ranges, and service capabilities (2G–5G).
  • Define agreement type, validity period, services, rates, increments, thresholds, and SoP rules.
  • Configure revenue-share arrangements for premium services (percentage, flat fee, or conditional).
  • Apply group-level rules across multiple operators when a single commercial contract governs all.

TAP Processing & Settlement Execution

  • Collect inbound roaming CDRs from Smart Mediation, apply agreement rules, and generate TAPOUT files.
  • Import TAPIN files, validate structure, rate traffic, and reconcile with own mediation data or NRTRDE totals.
  • Apply settlement logic (flat, tiered, commitment, SoP) and generate settlement previews for internal validation.
  • Export final settlement statements, summaries, and detailed CDR-level reports as needed.

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Frequently Asked Questions

Can Heksagon manage agreements covering multiple operators?

Yes. Group agreements allow defining one commercial contract for multiple TAP/TADIG codes. Traffic is aggregated for settlement, and a single settlement currency can be applied at group level.

What happens when TAPIN files contain discrepancies?

Structural or logical issues are flagged during import. The system compares TAPIN data with own mediation or NRTRDE reports, isolates mismatches, and feeds corrections into RAPIN/RAPOUT and dispute workflows.

How does tiered pricing work when thresholds are crossed?

The system monitors cumulative volume and applies new rates as soon as thresholds are reached. If configured, back-to-first-tier logic retroactively re-rates earlier traffic.

Does the platform support both clearing houses and direct exchange?

Yes. You can manage partners exchanging files directly and those using clearing houses simultaneously.

How does commitment planning improve forecasting?

Commitment plans define monthly accrual expectations for annual deals. The system monitors actual vs. planned usage and forecasts end-of-period settlement outcomes.

How does the system reconcile TAP records with own CDRs?

Inbound roaming traffic used to generate TAPOUT files is reconciled with mediation to ensure accuracy. For outbound traffic, TAPIN records are compared against mediation data, with discrepancies routed into dispute handling.

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