Switch Automation for Telecom

Eliminate manual routing configuration. Automatically translate commercial routing decisions into optimized switch tables and deploy them across your network infrastructure.

Avoid Operational Bottlenecks and Error Risks

Managing routing across multiple switches manually is time-consuming, error-prone, and increasingly unsustainable as interconnect complexity grows. For operators with dozens of switches spanning multiple time zones, translating decisions into switch-specific configurations can take hours per routing update.This creates a dangerous lag between commercial decisions  and technical implementation.

Heksagon Switch Automation transforms this operational burden into a fully automated workflow. The platform intelligently processes trunk group topologies, updates only affected routes, and validates configurations to prevent routing faults. This transforms hours of manual work into a fully automated, error-free process delivering immediate deployment and dramatically improved configuration accuracy.

Heksagon Switch Automation Features

Switch Automation operates as an intelligent bridge between commercial routing optimization and physical network infrastructure, understanding both business logic and technical constraints to deploy routing that maximizes profitability while respecting network topology realities. The platform supports all major switch vendors and manages complexity across distributed, multi-vendor environments. 

Intelligent Routing Deployment

  • Selective switch updates modify only switches requiring changes—when managing 160 switches, typically only 3-4 need updates for any routing change, unlike competitors requiring full network uploads
  • Automated routing table generation translates commercial routing decisions into switch-specific configuration syntax across multiple vendor platforms
  • Trunk group topology intelligence automatically maps carrier routing choices to available physical trunk groups based on capacity, direction, and carrier associations
  • Limited routing combination optimization maximizes use of switch hardware constraints (typically 50,000-300,000 combinations) by prioritizing most impactful routes
  • Graceful degradation handling automatically adjusts routing when fewer trunk groups are available than optimal routing requires

Configuration Validation and Fault Prevention

  • Pre-deployment validation checks all routing configurations for loopback scenarios, capacity violations, and topology inconsistencies before applying to production
  • Topology reconciliation continuously synchronizes switch trunk group data with commercial routing database to detect and alert on discrepancies
  • Grace period monitoring detects manual changes made directly on switches and notifies administrators for approval, maintaining system as master routing authority
  • Routing fault prevention algorithms identify and block configurations that would create circular routing, dead ends, or carrier selection errors
  • Rollback capability maintains previous routing configurations for rapid restoration if issues are detected post-deployment

Multi-Switch Network Management

  • Centralized topology database maintains complete network inventory including switches, trunk groups, point codes (SS7), IP addresses (VoIP), capacity, and carrier associations
  • Daily topology synchronization automatically retrieves current trunk group configurations from switches to detect changes and maintain accuracy
  • Multi-vendor support handles different switch platforms with vendor-specific configuration protocols and syntax
  • Scheduled deployment windows coordinate routing updates across switches during maintenance periods or low-traffic hours when specified
  • Incremental update strategy stages routing changes across switch groups to minimize risk and enable monitoring before full deployment

Integration and Orchestration

  • Commercial routing synchronization receives optimized routing decisions from LCR engine with automatic triggering when pricelists, quality metrics, or business rules change
  • Switch interface automation connects via vendor-specific protocols (SSH, SNMP, proprietary APIs) to upload routing tables and retrieve topology data
  • Alert and notification system informs operations teams of deployment status, configuration conflicts, and topology discrepancies via email or SNMP
  • Audit trail logging records all routing changes, validation results, and deployment actions for compliance and troubleshooting
  • Web-based management interface provides visibility into current routing status, pending changes, and topology health across entire network

How Heksagon Switch Automation Works

Switch Automation orchestrates the complete lifecycle from commercial routing calculation through technical deployment and ongoing validation. The platform maintains a synchronized view of commercial routing intentions and physical network topology, continuously reconciling the two to ensure deployed routing matches business objectives while respecting infrastructure constraints.

Architecture and Workflow

Commercial routing optimization generates updated carrier priorities for each destination/product.

Switch Automation:

  • Maps routing priorities to switch topology by identifying all relevant trunk groups. 
  • Detects where deployed routing differs and generates updated routing tables only for affected switches.
  • Evaluates trunk group capacity and applies proportional distribution or fallback options when needed.
  • Performs automatic validation:
    • Loopback / circular route prevention
    • Carrier–trunk mapping checks
    • Capacity overflow checks
    • Topology consistency validation 

After validation, only targeted switches receive new configuration commands.

Selective updates minimize deployment time and reduce risk compared to full-network updates.

Operations and Topology Management

  • Daily (or scheduled) sync retrieves up-to-date trunk group configurations, capacities, and operational status from all switches.
  • Updates the central topology database and highlights discrepancies between planned and actual routing.

When manual switch changes occur:

  • System enters a grace-period governance workflow.
  • Ops teams can approve the manual change (syncing commercial logic) or reject it (auto-revert).

Topology records store:

  • Switch IDs/locations
  • Trunk group IDs, descriptions, direction (in/out/bidi)
  • Carrier associations
  • Capacities (channels/bandwidth)
  • Point codes/IPs and status flags

Economics and Deployment Impact

  • Automates manual, error-prone routing configuration processes.
  • Cuts routing update time from hours to immediate deployment.
  • Enables extremely high routing-change frequency (e.g., 30,000+ daily updates — validated by reference metrics).

Automated validation prevents:

  • Wrong-carrier routing causing billing errors
  • Routing to failing carriers causing service degradation
  • Regulatory non-compliant routing
  • Selective update mode drastically reduces operational load:
  • When only a few switches need updates, deployment overhead drops by up to ~97%.

Integration with Real-Time Routing

Both modules consume the same commercial routing output to ensure consistent carrier selection logic. Hybrid deployments let operators use the optimal mix depending on switch capability and traffic type.

Switch Automation Real-Time Routing
  • Domestic traffic
  • Standard products
  • Switches without real-time interfaces
  • International wholesale
  • Tight-margin products with per-call validation 
  • Quality-based instant rerouting (e.g., ASR-0)

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Frequently Asked Questions

Which switch vendors and platforms does this solution support?

The platform supports major telecom switch vendors including Huawei, Dialogic, and other Class 4/5 softswitch platforms. Integration methods adapt to vendor-specific protocols (SSH, SNMP, proprietary APIs). Specific compatibility for your environment can be verified during pre-deployment analysis.

How does the system handle switches with limited routing table capacity?

Switch Automation intelligently prioritizes routing entries to fit hardware constraints. For switches supporting 50,000-300,000 combinations (typical limits), the platform deploys highest-impact routes first prioritizing high-volume destinations, profitable carriers, and commitment-related routing while deprioritizing low-volume or edge-case scenarios.

What happens if routing upload to a switch fails?

The platform maintains previous routing configurations and can automatically rollback if upload failures occur. Alert notifications inform operations teams of failures with specific error details. Retry logic attempts upload again after configurable intervals. Critical failures trigger escalation to ensure routing issues are addressed before traffic impact.

Can Switch Automation deploy routing changes during specific maintenance windows?

Yes. The system supports scheduled deployment windows, queuing routing changes for upload during specified low-traffic periods or maintenance intervals. Urgent changes can override scheduling when immediate deployment is required. Window definitions support different schedules across switch groups or time zones.

How does topology synchronization detect unauthorized manual changes?

Daily automated retrieval of switch configurations compares current routing tables against system-deployed versions. Discrepancies trigger grace period notifications showing what changed, who modified it (if auditable), and when. Administrators can approve manual changes or revert switches to system-controlled routing.

Does the platform support gradual rollout of routing changes across switch populations?

Yes. Deployment can be staged across switch groups, enabling monitoring of initial deployments before expanding to full network. This phased approach reduces risk for major routing changes, allows validation of configuration accuracy, and provides opportunity to halt deployment if issues are detected.

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