Heksagon International Traceback Solution
Identify and trace the true origin of international voice traffic to combat fraud, protect revenue, and ensure interconnect integrity across your network.
Protect Your Network with Real-Time Call Origin Verification
International Traceback is a core module within Heksagon's Voice Firewall (VFW) suite, designed to identify and trace the true origin of international voice traffic in real time. As fraudsters increasingly exploit international interconnect routes through CLI spoofing, bypass fraud, and unauthorized traffic injection, operators need robust tools to verify call authenticity and secure interconnect revenues.
Our solution provides end-to-end visibility into call paths. This enables you to identify the actual source of suspicious traffic, collaborate with partner operators for fraud investigation, and take immediate action against fraudulent calls. By combining real-time call monitoring with carrier-to-carrier verification protocols, International Traceback helps you maintain interconnect integrity and prevent revenue leakage.
Heksagon International Traceback Features
Our International Traceback solution delivers comprehensive call origin verification through advanced real-time monitoring, carrier collaboration protocols, and automated fraud detection mechanisms that protect your interconnect revenues.
Real-Time Call Path Analysis
- End-to-end visibility into call routing across international interconnect networks
- Identification of actual call origination points beyond CLI indicators
- Detection of route manipulation and unauthorized traffic insertion
- Real-time verification of claimed call sources versus actual origination
- Comprehensive logging of call paths for forensic analysis and dispute resolution
Carrier-to-Carrier Verification Protocol
- Secure, standardized communication between partner operators for traceback requests
- Support for both bilateral verification and multi-hop traceback scenarios
- Minimal data exchange protecting sensitive commercial information
- Fast response times enabling real-time fraud prevention
- Open APIs for HTTP and SS7/SIGTRAN integration
CLI Spoofing Detection
- Real-time identification of calls with falsified CLIs
- Verification against regulatory and operator databases
- Detection of international calls presenting as local traffic
- Pattern correlation with known spoofing cases
- Automated flagging of manipulation attempts
Bypass Fraud Prevention
- Identification of SIMBOX operations and grey routes
- Real-time verification that traffic follows legitimate interconnect paths
- Detection of attempts to circumvent proper interconnect billing
- Monitoring of unusual traffic patterns indicating bypass activity
Interconnect Fraud Investigation
- Generation of detailed CDRs for fraud analysis and investigation
- Traceback request initiation and response management
- Collaborative investigation workflows with partner operators
- Evidence logs for dispute resolution and fraud prosecution
Automated Response Actions
- Real-time call blocking or re-routing based on traceback verification results
- Selective routing of suspicious traffic for further inspection
- Automated alerts to fraud teams
- Integration with Voice Firewall for coordinated fraud prevention
Reporting and Analytics
- Comprehensive dashboards showing traceback activity and results
- Analysis of fraud patterns by origin, carrier, and destination
- Monitoring of traceback request volumes and response times
- Identification of carriers with high fraud incident rates
- Compliance reporting for regulatory requirements
Regulatory Compliance Support
- Alignment with international traceback standards and best practices
- Support for regulatory traceback requests and investigations
- Comprehensive audit trails and documentation support
How Does Heksagon International Traceback Work?
Heksagon's International Traceback solution operates as an integrated component of our Voice Firewall platform, enabling operators to verify the true origin of international voice traffic through real-time carrier-to-carrier verification protocols.
Network Integration
- Real-time connection to Voice Firewall for traffic monitoring
- SS7/SIGTRAN interfaces for traceback signaling to partner networks
- HTTP/REST APIs for integration with modern IP-based carriers
- SNMP interfaces for monitoring and alerting systems
Carrier Collaboration
- Bilateral agreements with partner operators for traceback cooperation
- Optional hub-based architecture for simplified multi-carrier coordination
- Standardized messaging protocols ensuring interoperability
- Secure authentication preventing unauthorized traceback requests
Data Management
- Centralized database storing traceback requests and responses
- Correlation engine matching requests with verification data
- Historical analysis system identifying fraud patterns over time
- Export capabilities for regulatory reporting and legal proceedings
Privacy and Security
- Only minimal, hashed data exchanged between operators
- No full CDR details or subscriber personal information transmitted
- Each operator maintains control over their own call data
- Compliance with GDPR and regional privacy regulations
- Secure encryption of all traceback communications
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Frequently Asked Questions
What is International Traceback and why is it important for mobile operators?
It’s a carrier-to-carrier verification protocol that traces the true origin of international calls by following the interconnect path backward. It’s vital because fraudsters exploit global routes through CLI spoofing, SIMBOX, and bypass fraud, causing revenue loss and service degradation. Traceback enables accurate identification, investigation, and prevention.
How does International Traceback differ from Call Validation?
Call Validation proactively verifies call legitimacy in real time while International Traceback investigates call routing retrospectively. Validation prevents fraud before it occurs, while traceback confirms actual origins for forensic and regulatory purposes.
What types of fraud does International Traceback help detect?
It helps detect all forms of voice fraud that misrepresent call origins, including CLI spoofing, SIMBOX and grey-route fraud, bypass schemes, robocalls, and vishing campaigns.
Does International Traceback require cooperation from other carriers?
Yes. It works best within carrier ecosystems that agree to bilateral or hub-based traceback protocols. Even partial participation yields value, identifying fraud within cooperating networks. Heksagon simplifies onboarding and supports reciprocal fraud protection agreements.
What is the typical implementation timeline?
Implementation usually takes 8–12 weeks, including:
- Network integration: 2–3 weeks
- Carrier coordination: 2–4 weeks
- System configuration and testing: 2–3 weeks
- User training and pilot operation: 1–3 weeks
The exact timeline depends on the number of partner carriers, network complexity, and resource availability. Heksagon provides end-to-end implementation services, including project management, technical integration, carrier coordination, and training. When deployed alongside the Voice Firewall, shared infrastructure and interfaces can shorten overall delivery time.
What data is shared during the traceback process?
Only minimal, anonymized identifiers (e.g., hashed call signatures, timestamps, operator IDs). No full CDRs, subscriber data, or commercial details are exchanged, ensuring full privacy and GDPR compliance.
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