OSS/BSS Solutions
Automate network operations, optimize interconnect business, manage telecom inventory, and accelerate service monetization through a unified OSS/BSS platform designed for fixed, mobile, wholesale and converged operators.
Heksagon OSS/BSS Solution Portfolio
Operators and enterprises are under constant pressure to accelerate service delivery, maintain network accuracy, optimize revenues, and manage increasingly complex operational environments. Heksagon's OSS/BSS solutions provide the automation, visibility, and control required to streamline both operational and business support processes.
From inventory management and network resource visibility to interconnect, billing, settlement, and service monetization, our platform enables operators to improve operational efficiency, accelerate decision-making, and maximize business performance at scale.
From Pricing to Routing
Comprehensive LCR with automated price management, destination control, intelligent routing algorithms, switch automation, and selling pricelist generation. Supports both technical routing optimization and real-time call-by-call routing decisions.
Comprehensive Interconnect Billing
Full-cycle billing and settlement, all integrated with your routing decisions for accurate financial management.
Inventory Management
Manage physical, logical and service resources while improving operational efficiency, service delivery and network planning.
Heksagon OSS/BSS Solution Benefits
Eliminate manual intervention across critical OSS/BSS operations. From inventory management and data validation to service configuration, interconnect optimization, billing, and settlement, Heksagon automates complex operational workflows through a unified platform. Real-time processing, automated controls, and intelligent workflow orchestration ensure accurate data, faster execution, and greater operational efficiency, enabling teams to focus on strategic business outcomes rather than routine administrative tasks.
Unified Operational Visibility
Establish a single source of truth across network resources, services, partners, and business processes. Centralized data and real-time insights enable faster decision-making and greater operational control.
Intelligent Process Automation
Automate complex OSS/BSS workflows across inventory management, interconnect operations, billing, settlement, and service lifecycle management. Reduce manual effort, eliminate operational silos, and improve execution accuracy.
Accelerated Service Delivery
Streamline operational processes with real-time data synchronization, automated validations, and integrated workflows. Improve agility, reduce provisioning delays, and support faster rollout of new services.
Revenue & Performance Optimization
Improve business outcomes through accurate operational data, automated controls, and intelligent optimization. Protect margins, increase operational efficiency, and enable sustainable growth across evolving telecom ecosystems.
Helping Telecom Operators Modernize OSS/BSS Operations
Heksagon’s state-of-the-art solutions already protect over 600 million telco subscribers around the world, processing over 2 billion daily voice calls with 99.99% uptime. Leverage our 15+ years of industry expertise to simplify interconnect management, automate routing decisions, and maximize network performance.
600M+
Subscribers Supported Globally
2B+
Daily Voice Calls Processed
30K+
Daily Routing Changes
15K+
Interconnections (international and national)
500M+
Daily Charged xDRs
Heksagon Interconnect: Unlimited Scale and Intelligence
| Number | Feature |
| 163 | integrated switches |
| 12M | routing combinations in real-time (600K technical) |
| 1M | routing combinations per product real-time (330K technical) |
| 8K | routing changes per day real-time (150 technical) |
| 3M | changes of routing combinations per day realtime (80K technical) |
| 625M | daily processed xDRs (national + international) |
| 7.7K | interconnect partner agreements (national + international) |
| 1.5K | purchase pricelist imports per month |
| 2.7K | sell pricelist creation and sending per month |
Heksagon OSS/BSS Solution Testimonials
We pride ourselves on being the trusted partner for high-performance routing and interconnectivity worldwide. From Europe to Asia, the world’s leading MNOs rely on Heksagon to ensure seamless traffic flow, eliminate network bottlenecks, and maximize global connectivity through precision engineering.
“The improved efficiency and reliability of the billing and routing processes directly contributed to an uptick in our revenue. With the new system’s detailed analytics and reporting features, Telekom Slovenije is better positioned to negotiate favourable terms in interconnect agreements and commitments, leveraging data-driven insights to secure competitive rates.”
Bojan Vene Head of International Carriers, Telekom Slovenije
Frequently Asked Questions
What OSS and BSS functions does Heksagon support?
Heksagon provides a comprehensive portfolio of OSS and BSS solutions that help telecom operators automate operational and commercial processes. Capabilities include Inventory Management, Smart Mediation, Billing & Settlement, and many more. Heksagon's services also expand to Fraud Detection & Prevention, Service Monetization, and related business automation functions. Together, these solutions create a unified operational foundation that improves efficiency, visibility, and business performance.
Can Heksagon integrate with existing telecom systems and multi-vendor environments?
Yes. Heksagon solutions are designed to integrate with existing OSS/BSS ecosystems, network elements, mediation platforms, data warehouses, and third-party business applications. This enables operators to modernize operations without disrupting critical infrastructure or replacing existing investments.
How do Heksagon OSS/BSS solutions help improve operational efficiency?
Heksagon automates complex workflows, reduces manual intervention, improves data accuracy, and provides real-time operational visibility across network and business domains. By streamlining processes such as inventory management, interconnect operations, billing, and service monetization, operators can accelerate service delivery, reduce operational costs, and improve overall business agility.
How does the platform handle the complexity of managing thousands of interconnect partners?
The system automates operational workflows that would be impossible to manage manually. Automatic pricelist import validates and processes 1,500+ monthly pricelists, immediately recalculating routing across products. The solution handles errors, exceptions, and partner notifications without human intervention. It also centralizes agreements, topology, and commercial terms while tracking performance across all relationships simultaneously.
What's the difference between technical routing and real-time routing deployment?
Technical routing pre-calculates optimal paths and uploads routing tables to switches, updating only affected routes when changes occur. Real-time routing makes call-by-call decisions via live signaling interfaces (SIP, CAMEL, INAP), enabling immediate response to quality issues, per-call margin validation, and unlimited routing combinations unconstrained by switch hardware. Many operators use a hybrid approach, applying real-time routing to high-value or high-risk traffic.
How does the Heksagon ensure profitability across all interconnect traffic?
Built-in margin protection operates at multiple levels: negative margin control blocks routes where buy price exceeds sell price, cherry-picking prevention stops partners from sending only unprofitable destinations, commitment tracking optimizes volume agreement fulfillment, and selling pricelist automation applies configured margins to prevent manual pricing errors. Real-time analytics alert teams when margins compress below thresholds before revenue impact occurs.
What results do operators see with Heksagon Routing and Interconnect?
Operators managing thousands of interconnects have automated over 20,000 daily routing changes across multiple products and regions. Deployments with 160+ integrated switches achieve complete automation across 11 time zones, processing 12 billion records monthly while maintaining 99.99% network uptime. Migration to real-time routing has delivered $8,000+ in daily cost savings for carriers handling 1M+ minutes per day, while automation reduces routing change implementation from 4+ hours to instant execution, ensuring agility and profitability at scale.
Let's Get in Touch
Interested in our OSS/BSS solutions? Fill out the form and our solution experts will contact you in two business days!