OSS/BSS Solutions
Automate network operations, optimize interconnect business, manage telecom inventory, and accelerate service monetization through a unified OSS/BSS platform designed for fixed, mobile, wholesale and converged operators.
Heksagon OSS/BSS Solution Portfolio
Operators and enterprises are under constant pressure to accelerate service delivery, maintain network accuracy, optimize revenues, and manage increasingly complex operational environments. Heksagon's OSS/BSS solutions provide the automation, visibility, and control required to streamline both operational and business support processes.
From inventory management and network resource visibility to interconnect, billing, settlement, and service monetization, our platform enables operators to improve operational efficiency, accelerate decision-making, and maximize business performance at scale.
From Pricing to Routing
Comprehensive LCR with automated price management, destination control, intelligent routing algorithms, switch automation, and selling pricelist generation. Supports both technical routing optimization and real-time call-by-call routing decisions.
Comprehensive Interconnect Billing
Full-cycle billing and settlement, all integrated with your routing decisions for accurate financial management.
Inventory Management
Manage physical, logical and service resources while improving operational efficiency, service delivery and network planning.
Heksagon OSS/BSS Solution Benefits
Eliminate manual intervention across critical OSS/BSS operations. From inventory management and data validation to service configuration, interconnect optimization, billing, and settlement, Heksagon automates complex operational workflows through a unified platform. Real-time processing, automated controls, and intelligent workflow orchestration ensure accurate data, faster execution, and greater operational efficiency, enabling teams to focus on strategic business outcomes rather than routine administrative tasks.
Unified Operational Visibility
Establish a single source of truth across network resources, services, partners, and business processes. Centralized data and real-time insights enable faster decision-making and greater operational control.
Intelligent Process Automation
Automate complex OSS/BSS workflows across inventory management, interconnect operations, billing, settlement, and service lifecycle management. Reduce manual effort, eliminate operational silos, and improve execution accuracy.
Accelerated Service Delivery
Streamline operational processes with real-time data synchronization, automated validations, and integrated workflows. Improve agility, reduce provisioning delays, and support faster rollout of new services.
Revenue & Performance Optimization
Improve business outcomes through accurate operational data, automated controls, and intelligent optimization. Protect margins, increase operational efficiency, and enable sustainable growth across evolving telecom ecosystems.
Helping Telecom Operators Modernize OSS/BSS Operations
Heksagon’s state-of-the-art solutions already protect over 600 million telco subscribers around the world, processing over 2 billion daily voice calls with 99.99% uptime. Leverage our 15+ years of industry expertise to simplify interconnect management, automate routing decisions, and maximize network performance.
600M+
Subscribers Supported Globally
2B+
Daily Voice Calls Processed
30K+
Daily Routing Changes
15K+
Interconnections (international and national)
500M+
Daily Charged xDRs
Heksagon OSS/BSS Solution Testimonials
From network inventory to interconnect and billing, the world's leading MNOs and enterprises rely on Heksagon to run their OSS/BSS operations end-to-end.
“The improved efficiency and reliability of the billing and routing processes directly contributed to an uptick in our revenue. With the new system’s detailed analytics and reporting features, Telekom Slovenije is better positioned to negotiate favourable terms in interconnect agreements and commitments, leveraging data-driven insights to secure competitive rates.”
Bojan Vene Head of International Carriers, Telekom Slovenije
Frequently Asked Questions
What OSS and BSS functions does Heksagon support?
Heksagon provides a comprehensive portfolio of OSS and BSS solutions that help telecom operators automate operational and commercial processes. Capabilities include Inventory Management, Smart Mediation, Billing & Settlement, and many more. Heksagon's services also expand to Fraud Detection & Prevention, Service Monetization, and related business automation functions. Together, these solutions create a unified operational foundation that improves efficiency, visibility, and business performance.
Can Heksagon integrate with existing telecom systems and multi-vendor environments?
Yes. Heksagon solutions are designed to integrate with existing OSS/BSS ecosystems, network elements, mediation platforms, data warehouses, and third-party business applications. This enables operators to modernize operations without disrupting critical infrastructure or replacing existing investments.
How do Heksagon OSS/BSS solutions help improve operational efficiency?
Heksagon automates complex workflows, reduces manual intervention, improves data accuracy, and provides real-time operational visibility across network and business domains. By streamlining processes such as inventory management, interconnect operations, billing, and service monetization, operators can accelerate service delivery, reduce operational costs, and improve overall business agility.
How does Heksagon's OSS/BSS platform unify inventory, billing, and routing in one system?
All three pillars run on the same underlying data and integration layer. Inventory Management holds the single source of truth for physical, logical, and service resources. The same resource data feeds Pricing & Routing's technical and real-time routing decisions and Comprehensive Interconnect Billing's mediation and settlement capabilities. A new network element, an updated route, or a settled invoice is reflected across the platform automatically, instead of operators reconciling three separate systems by hand.
Which teams use each part of the platform: network operations, commercial, and finance?
Network operations teams work primarily in Inventory Management and the routing side of Pricing & Routing: modeling resources, running feasibility checks, and managing technical routing. Commercial and carrier relations teams use Heksagon's pricing, LCR, and partner-facing selling pricelist tools. Finance and settlement teams work in Comprehensive Interconnect Billing: mediation, invoicing, dispute resolution, and partner reconciliation. Because all three sit on shared data, teams aren't working from separate, disconnected views of the same partner or resource.
Can I deploy inventory, routing, and billing independently, or only as a full suite?
Heksagon's OSS/BSS solutions are fully modular: deploy Inventory Management, Pricing & Routing, or Comprehensive Interconnect Billing on their own, or combine them. The platform is built so you can start with what you need today and add pillars as your operations scale, rather than committing to a full suite upfront.
How long does a typical OSS/BSS deployment take?
Timelines depend on scope and which pillars you're deploying, but implementation is phased rather than all-or-nothing. As a reference point, a full legacy-to-Heksagon inventory migration, including data migration and consolidation, has been completed in as little as 8 months in a live production deployment. Routing and billing deployments can run in parallel with inventory or be phased in afterward, depending on your existing systems. For an overview of your current systems and a recommendation of a possible deployment and upgrade path, contact us!
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